Articles Tagged “Bug Investigation”
15 articles tagged “Bug Investigation”, newest first.
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Incident Response Doesn't End at Recovery — A Postmortem (Recurrence Prevention) Template for Small Development Teams
Treating an incident as over once it's fixed and apologized for guarantees you'll repeat it. This article translates the blameless postmortem for small teams...
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Sleep, Hibernation, Modern Standby, and Long-Running Apps — Designing Around 'It Stopped Overnight'
Why a long-running Windows app can end up 'stopped by the time you check it in the morning,' worked through from the differences between S3 sleep, hibernatio...
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When You Inherit a System With No Source Code and No Documentation — A Practical Playbook for Keeping It Running
A practical playbook for starting operations and maintenance on a business system that has no source code and no specifications. Covers preserving and backin...
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MAX_PATH and Windows Path/Filename Pitfalls — the 260-Character Limit, Reserved Names, Trailing Dots, and Case Sensitivity
A rundown of the path and filename limits behind the classic 'file not found' bug. Covers the breakdown of MAX_PATH=260, enabling long paths with LongPathsEn...
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Pitfalls of Network Drives and UNC Paths — Working With File Servers (Shared Folders) From a Business Application
This article organizes the classic problems that show up when a business application writes to or watches a shared folder: why a drive letter (Z:) is invisib...
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A Practical Guide to Process Monitor (ProcMon) — Pinpointing "Settings Not Applied" and "ACCESS DENIED" in 10 Minutes
"I fixed the config file, but nothing changed." "It worked yesterday, but won't start today." Before touching the source code, Process Monitor (ProcMon) lets...
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Pinpointing "Slow" with PerfView and dotnet-trace — A Practical Introduction to .NET Performance Investigation
When a business app is "slow," "pegs the CPU," or "occasionally freezes," which tool should you reach for, and what should you look at? This article walks th...
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An Introduction to Windows Event Log and ETW — Putting Your Business App's Logs on the OS's Standard Mechanisms
Are you relying on file logging alone for your Windows business app? Event Log and ETW are records visible on a different layer — to operations staff and OS-...
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Reading Crash Dumps with WinDbg + SOS — A Practical Guide to Analysis After Collection
Explains how to actually read a collected Windows crash dump using WinDbg and the SOS extension. Covers symbol path configuration, tracking exceptions and me...
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Windows App Outsourcing and Contract Development: What to Sort Out Before You Ask
Before commissioning Windows app outsourcing or contract development, here is how to sort out existing software modification, device integration, COM/ActiveX...
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Designing Windows Apps to Leave Logs and Dumps When They Crash
How to combine regular logging, a final crash marker, WER LocalDumps, and a watchdog process so that even when a Windows app dies from an unexpected exceptio...
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An Introduction to Collecting Windows Crash Dumps - WER/ProcDump/WinDbg
To chase hard-to-reproduce Windows application crashes, we walk through when to use WER LocalDumps, ProcDump, MiniDumpWriteDump, and WinDbg, along with the o...
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Building a Windows Failure-Path Test Foundation with Application Verifier
What Application Verifier is, organized together with how to build a Windows failure-path test foundation using Handles, Heaps, Low Resource Simulation, and ...
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Investigating Long-Run Crashes of an Industrial Camera App - The Handle Leak (Part 1)
How to look at a Windows app that suddenly crashes after long-running operation, using a case study of an industrial camera control app, from the perspective...
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Why TCP Retransmissions Stall Industrial Camera Communication, and How to Isolate Them
How to isolate the cause when industrial camera communication stalls for several seconds due to TCP retransmissions, covering packet loss, RTO, RFC1323 times...